Chick-fil-a’s commitment to better food, service and management makes it the best fast food chain in the nation.
Whether it be Chicken Mcnuggets, A Double-Double or a Doritos Locos Taco, if you’ve ever been to the United States, you’ve most likely tasted our fast food. If you haven’t, you’re missing out on the fatty, rich flavors of an entire food culture. With so many options available to choose from, this raises an important question: Which fast food is the best of them all?
Though fast food is designed to be quick, and often has compromises in culinary factors such as quality or freshness, this hasn’t stopped some franchises from attempting to raise the standard of the fast food experience. While many fast food restaurants prioritize convenience, a few restaurants take the extra time and effort to improve the quality of their food and enhance the customer experience. However, no restaurant in America goes as far to raise the bar on the fast food experience as Chick-fil-a, rightfully earning the title of “Best Fast Food In America.”
While Chick-fil-a has its fair share of controversies, it is still the top-ranked fast food restaurant for seven years in a row, as reported by USA Today. The success of their popularity and growth can be attributed to many factors, but the main ones are their dedication to food quality, friendly customer service and their excellent franchise management.
Like other fast food chains, Chick-fil-a claims to have a passionate dedication to the quality of their food, but unlike other restaurants, they actually put their food where their mouth is. Chick-fil-a consistently takes every possible step to ensure that their food is of the best quality, which takes a combination of choosing the best ingredients and performing meticulous methods when preparing their food.
According to Mashed.com, the fast food chain chooses to use chicken that is free of steroids, hormones, antibiotics and is cage-free. The official Chick-fil-a website also claims that they use only potatoes from the “mineral-rich Columbia River Basin” to create their popular waffle fries. However, what seems to enhance the quality of their food the most are the numerous methods and tools they use to prepare their food.
For example, Chick-fil-a uses specialized grills and practices, specific breeding techniques and bun preparation. They also cook their chicken and waffle fries in 100% peanut and canola oil to give them their distinct taste, as stated by the restaurant’s official website. As if their obsession with quality ingredients and advanced food preparation wasn’t enough, they also have a dedicated culinary team focused on improving their menu items to be as delicious as possible. Talk about quality assurance!
Although good food is undeniably a restaurant’s most important factor in its success, analysts have accredited Chick-fil-a’s excellent customer service as another key factor that’s lent to its success. Clearly the claims about Chick-fil-a’s superior customer service is no fabrication because it was voted the most polite chain restaurant in 2016. But why are their employees always so enthusiastic to serve you? It’s due to the company’s commitment to the training and care of their employees in contrast to other chain restaurants.
“Chick-fil-A says its service is so consistent because it invests more than other companies in training its employees and helping them advance their careers — regardless of whether those careers are in fast food,” as stated by buisnessinsider.com. The company is also incredibly particular about who they hire, “Our interview process focuses on the type of person you are instead of the type of employee, and if we have a good feeling about you, we know to hire,” said a Redditor who claimed to be an ex-manager of one of their locations.
However, Chick-fil-a doesn’t just view their employees as workers, but as opportunities to give back to the community through funding scholarships and providing leadership opportunities for hundreds of employees.
The positive and enjoyable experience of eating at a Chick-fil-a location is also widely due to the management there. The company accepts only a select few candidates to open a Chick-fil-a location, looking specifically at people with “a desire to serve,” as stated by one company recruiter. Once they’re recruited, they undergo a rigorous multi-week training program before taking over operation of a franchise, as stated by their official website. This ensures that the food and experience for both employees and customers are of the utmost quality.
Whether it be the superior treatment of its employees and customers or their delicious tasting menu, Chick-fil-a ensures that everyone leaves their restaurants with not only great food, but a great experience as well — making it the best fast food restaurant in America.